Gesa Cole

Gesa Cole is an experienced professional currently serving as a Client Success Manager at Absorb Software since April 2025. Previously, Gesa held the position of Customer Success Manager at Lytho from January 2023 to April 2025 and gained extensive experience at Web Manuals in various roles including Executive Assistant, Customer Success Executive, and Customer Experience Associate from November 2016 to January 2020. Earlier career highlights include a role as STQ Coordinator at Aviation Port Services, overseeing training activities and administrative tasks, and temporary assignments such as Passenger Services Manager for Sun Country Airlines. Gesa's career began at Lufthansa, where responsibilities included ensuring passenger safety as a Flight Attendant and managing check-in processes as a Passenger Service Agent. Educational qualifications include an MBA from California International Business University and a B.Sc. in Business Administration from Darmstadt University of Applied Sciences.