Mark Bowles

Mark Bowles is an experienced ICT professional currently serving as the ICT Service Desk Manager & Major Incident Manager at Abtran since June 2016. In this role, Mark oversees a 24/7 operational environment, managing Active Directory tasks related to onboarding and offboarding in a high-volume setting. Prior to this, Mark worked at Clearstream Global Securities Services Ltd as an ICT Service Desk Administrator and held various roles at a Call Centre from March 2016 to February 2018, including Applications Support Analyst and ICT Administrator. Mark began a career in ICT at Leeside Homes, serving as General Foreman and managing subcontractors from July 1999 to May 2008. Educational qualifications include studies at St. Johns College, Cork, from 2013 to 2015.