Marta Philip

Marta Kolikol is an IT Service Desk Analyst at ACA Group, specializing in user account assistance, system security maintenance, and wireless device technology support since November 2022. Prior to this role, Marta worked at Spectrum Intermediate, where responsibilities included data analysis, implementing digital-filing solutions, and creating IT support documentation, achieving notable improvements in customer follow-up and ticket resolution. Marta also served as a Sr. Paralegal at Lexington Law Firm, managing customer interactions and ensuring compliance with accounting guidelines. Additionally, Marta worked as a System Engineer at Alorica IT Solutions, diagnosing network issues and maintaining client network performance. Education includes a Bachelor of Science in Molecular Biology from the University of Utah and studies at Salt Lake Community College and the Utah Department of Workforce Services.