Denisha B.

Denisha B. has a diverse work experience in digital marketing and customer service. Denisha started their career as an Ecommerce Business Owner, where they launched and marketed an online shop, utilizing digital assets and graphic design services. Denisha also monitored trends and web analytics to increase sales, using techniques such as Google, Pinterest Pins, and search engine optimization.

Denisha then worked as a Property Manager, focusing on managing properties and ensuring optimal tenant satisfaction.

Denisha later joined Tilo Jewelry as an E-commerce and Customer Experience Coordinator, where they managed online sales and optimized website content using digital marketing techniques. Denisha also provided exceptional customer service through email and social media channels, increasing the response rate by 46%. Additionally, they designed marketing materials for print and social media.

Denisha is currently serving as a Digital Marketing Apprentice at Arcadeum. In this role, they manage all social media channels for a small business, including LinkedIn, Instagram, Facebook, and web presence. Denisha has enhanced the client's online presence and followers by 20% and improved their SEO results. Denisha also schedules 10 posts weekly for the client's feeds, with a focus on the agriculture, trades, and consulting industries.

Denisha B. completed their Bachelor of Science (BS) degree in Psychology and Bachelor of Arts (BA) degree in Biology/Biological Sciences, General from the University at Buffalo between the years 2013 and 2017. In October 2019, they obtained a certification in "The Fundamentals of Digital Marketing" from Google, and in October 2021, they earned a certification as a "Facebook Certified Digital Marketing Associate" from Meta.