Ross Kennedy

Ross Kennedy is a service professional with extensive experience in stakeholder engagement, strategy, administration, leadership, and customer experience. Ross began their career in the hospitality industry and later retrained in the contact center sector, escalating into senior management roles. Over two decades, Ross has developed strong interpersonal and stakeholder management skills while overseeing teams across various sectors, including emergency services, finance, and education. With nearly a decade as a non-executive director in the not-for-profit sector, Ross has made significant contributions to strategic planning and performance improvement initiatives. Currently, Ross serves as the Contacts Manager for the Australian Energy Regulator, leading a team and managing energy-related activities.