Andre T.

Andre T. is a skilled Software Support Engineer and Principal Customer Support Analyst with a background in providing technical support for various software products for government agencies, SaaS and On-Premise software, and information security. With experience at companies such as Accela, Lyris, McAfee, and Bank of America, Andre is proficient in advanced troubleshooting, client support, knowledge base creation, and training new employees. Their knowledge of software, hardware, APIs, HTML, SQL, and various operating systems showcases their aptitude for advanced learning and technical expertise.