Drew Daly

Drew Daly is a seasoned professional in customer engagement and program management, currently serving as the Director of Customer Engagement and Success at Accelance since May 2022. Prior experience includes a tenure as Senior Director of Customer Experience at Comcast, where Drew led substantial customer experience improvement projects, managing teams and budgets ranging from $5 million to $50 million. As an Independent Consultant, Drew directed programs for Comcast and notable clients such as SAP and L’Oreal. Earlier roles include Director of IT Program Management at GlaxoSmithKline, overseeing major global virtualization initiatives, and various engineering and management positions in IT infrastructure and system administration. Drew holds a Bachelor of Science degree in Management Information Systems from DeSales University.