Michael Gould

Michael Gould is a board member and senior advisor with a focus on mentoring leaders and providing strategic advice across various business domains, including leadership, business strategy, and digital transformation. Currently, they are advising four clients and serve on the boards of multiple organizations. Michael’s extensive experience includes key leadership roles at notable companies such as American Express, Hiscox, and Brit Insurance, where they consistently drove improvements in operational efficiency and service delivery. Additionally, they founded Thinking Operations to enhance corporate operations and IT functions, emphasizing sustainable service excellence. Michael continues their education at Harvard Business School.