William O. is a seasoned professional with extensive experience in Information Technology and automation. Currently serving as a Senior ROC Engineer (RPA) at Accelirate Inc. since March 2023, William documents business processes to aid automation and develops automation functionalities in collaboration with stakeholders. Prior to this role, William worked as an Automation Support Specialist at the same company, providing UIPath support and monitoring automation trends. Other notable positions include IT Support Specialist at EdgeUno, Technology Coordinator at RE/MAX, and Professional Services Engineer at NICE Systems. William holds a degree in Engineering from Fundación Universitaria Panamericana and a degree in Systems Engineering with a focus on information security from Compensar Unipanamericana.
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