Sharon Keating is a seasoned professional in customer success and program management, currently serving as the VP of Program Management at Accelya. They began their career by co-founding a software company and later transitioned to a role at an aviation software company, where they spent a decade advancing to Head of Professional Services. Sharon has successfully led customer success initiatives at various organizations, including FLYR and Airspace, demonstrating a strong track record of improving customer satisfaction and retention. They hold an MBA from The Open University and several other relevant qualifications in engineering and project management.
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