Allison Pool is a Strategy Senior Manager at Accenture Federal Services, specializing in enterprise assessment and contact center transformation within the Digital & Customer Experience practice. Previously, they worked at Booz Allen Hamilton as a Business Development Intern, where they contributed to the design of a response structure for a significant enterprise IT contract. In their earlier role as a Digital Marketing Intern at Mom Made Foods, they created effective geo-targeted advertising campaigns and performed customer research to enhance service outreach. Allison holds a Bachelor of Arts in Philosophy and Psychology from Colgate University, graduating Cum Laude.
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