Ashish Katkole has over 13 years of experience in IT support and service management, beginning as a Sr Customer Support Engineer at Pentagon System and Services Pvt. Ltd., providing hardware support and leading a team. Ashish continued with roles at SVN System Technologies and Wipro Infotech, focusing on troubleshooting and helpdesk management for major clients like State Street and Credit Suisse. As a Global Helpdesk Analyst at Arrow Electronics, Ashish resolved user issues related to computer applications before transitioning to eClerx Service Ltd. as an Associate Process Manager, overseeing IT servicedesk management for global operations. Currently serving as an Information Technology Account Manager at Accenture, Ashish is responsible for technology support, process transitions, and client collaboration. Ashish holds a Bachelor's degree in Science from Savitribai Phule Pune University.
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