Bill Dixon has a strong background in operations and customer experience across multiple industries. At T. Rowe Price, from February 2008 to November 2010, Dixon held several positions, ultimately serving as Vice President and Senior Manager, where responsibilities included managing service delivery for 401(k) and retirement plans. Dixon continued to develop expertise in customer-centric digital solutions at Jackson as Head of Customer Experience & Digital Transformation from September 2019 to September 2024, before moving to Accenture as a Management Consulting Manager in March 2025. Prior experience also includes leadership at Zapier as Director of Customer Support. Bill Dixon holds a BS in Music from Towson University and an MBA in Management from Loyola University Maryland.
This person is not in the org chart
This person is not in any teams
This person is not in any offices