Biswaroop Chatterjee is an experienced ITSM Service Delivery Manager and Consultant with over 14 years in the industry, specializing in ServiceNow implementation and transition management. They have held key roles across various companies, including Cognizant, BT Global Services, and IBM, focusing on Incident, Problem, and Change Management. Currently, Biswaroop serves as the Service Management Team Manager at Accenture, where they lead service managers to maintain operational excellence and drive process improvements. They hold a B.Tech in Electrical Engineering from the West Bengal University of Technology in Kolkata.
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