Dev Kolita is a results-driven IT Service Management professional with over 11 years of expertise in Incident, Change, and Problem Management. They currently serve as a Major Incident Manager at Accenture, where they coordinate global teams during high-severity incidents and ensure SLA compliance. Previously, Dev held similar roles at Tata Consultancy Services and Interra Information Technologies, leading incident governance and communication efforts. Dev earned a Master's degree in Commerce from Vidyasagar University and a Bachelor of Commerce in Accounting and Finance from Jogesh Chandra Chaudhuri College.
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