Erica Solis is a professional with a strong background in Salesforce business architecture and analysis, currently serving as a Salesforce Business Architecture Manager at Accenture since December 2023. Prior experience includes roles as a Senior Salesforce Business Analyst at West Coast University, where responsibilities involved customizing Salesforce, integrating legacy systems, and supporting applications for various educational institutions. Erica also held the position of Business Systems Analyst at Mercury Insurance, focusing on customer website enhancements and documentation of project requirements. Previous roles at Accenture include Salesforce Business Architecture Associate Manager and Specialist, where project management and business analysis were key components. Erica holds a Bachelor of Arts degree in Marketing and Information Systems and Decision Sciences from California State University-Fullerton.
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