Gary Hodge is a seasoned Management Consultant and Senior Manager at Accenture Song, specializing in strategy consulting within the global network. They bring extensive experience in Workforce Management and have held leadership roles at prominent companies such as Concentrix, Finastra, and TELUS, focusing on operational excellence and technology transformation. With a background in Law Enforcement from Seneca College, Gary has a proven track record of driving growth and efficiency in contact centers across various industries. Their expertise encompasses workforce management, analytics, process engineering, and quality assurance.
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