Gerry Brummer is a Business Advisory Senior Manager at Accenture, leveraging extensive expertise in operations management to enhance customer experiences and drive revenue growth. Previously serving as Director of Contact Center Operations at Nation Safe Drivers, they established efficient practices that fostered accountability and client satisfaction. With a diverse background that includes leadership roles at Lufthansa, ABB Optical Group, and Visa, Gerry has consistently improved operational performance in high-volume environments. Currently, Gerry is pursuing studies in Business and Operations Management at the College of Cape Town and the Lufthansa School of Leadership.
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