Hemanth A is a seasoned IT Service Management professional with over 15 years of experience across diverse industries, including financial services, insurance, transportation, and retail. They have held several leadership roles, including IT Service Delivery Manager at Commonwealth Bank and APAC IT Service Manager at QBE Insurance, where they focused on managing IT service delivery, stakeholder engagement, and driving process improvements. Hemanth’s educational background includes a Bachelor's degree in Computer Science from Bangalore University and a Postgraduate Diploma in Business Administration with a focus on Operations from Symbiosis Institute of Management Studies. Currently, they are working as an ITSM Specialist at Starboard IT, leading ITSM process migrations.
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