Iris Tan

Service Design Manager

Iris Tan currently holds the position of Customer Experience Transformation Manager at Dah Sing Bank, where responsibilities include service design, process enhancement, UX/UI advisory, and cultural change initiatives. Previous experience as Business Manager at Eight Inc. involved experience design, business development, and resource allocation. As the Regional Head of Visual Merchandising for APAC at LVMH Perfumes & Cosmetics, Iris achieved significant cost savings and project oversight during the COVID pandemic. Prior roles at The Estée Lauder Companies Inc. and L'Oréal focused on project management in visual merchandising, overseeing numerous projects, maintaining brand standards, and ensuring effective execution across the Greater Bay Area and APAC regions.

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