Jaise Thomas is a ServiceNow Architect with over 13 years of IT experience, specializing in ITSM and ITOM implementations. Jaise has completed various end-to-end ServiceNow projects, including integrations with third-party tools and AWS Cloud Discovery. Formerly a Lead Analyst at CGI, Jaise also served as a Senior Consultant at Infosys, where significant achievements included managing ServiceNow upgrades and custom application development. Currently, Jaise holds the position of Technical Architect Manager at Accenture, focusing on ServiceNow solutions. Education includes a Master of Technology from Birla Institute of Technology and Science, Pilani, and a Bachelor of Technology in Computer Science from Saintgits College of Engineering.
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