Joel Tomás is a Senior Incident Manager at Accenture, where they lead the strategic response and resolution of major incidents for critical, multi-country customer accounts. Previously, they served as an Information Technology Support Specialist L2 at NTT DATA, providing high-quality technical assistance and support. Joel has also held roles as an Incident Manager and a Customer Service Specialist, where they demonstrated strong problem-solving and communication skills. They co-founded and managed projects for Asociaţia Scoica, focusing on educational opportunities for underprivileged children. Joel holds a Master's degree in Management of Public and Non-Profit Organizations and a Bachelor's degree in Political Science and International Relations.
Location
Bucharest, Romania
This person is not in the org chart
This person is not in any teams
This person is not in any offices