John McCartney is a highly motivated Service Management Expert currently working as a Manager at Accenture, where they focus on Problem Management within Service Operations. They previously served as an IT Operations Associate Manager, following roles as a Manufacturing Engineer at Intel Corporation and a PPSM Senior Analyst at Accenture Technology Solutions. John holds a Bachelor of Science in Computer Applications Information Systems from Dublin City University, where they studied from 2003 to 2007.
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