John Thomas has over sixteen years of experience focused on IT Facility Management Services and Customer Support Management across various sectors, including call centers and banking. They began their career as an IT Manager at Wipro from 2001 to 2007, followed by a role as Service Account Manager at Allianz Insurance until 2010. Subsequently, John worked as a Senior Manager in Information Technology at RR Donnelley from 2010 to 2016. Currently, John serves as the Incident and Vendor Management Lead at Accenture Technology Delivery Center in India.
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