Jolene Moolman is a Business & Technology Delivery Senior Manager at Accenture, where they lead ITSM transformational initiatives in complex, global organizations. With extensive experience in the ITC industry, Jolene has held various managerial roles at companies such as Anheuser-Busch InBev, SABMiller, and Coca-Cola Beverages Africa. They specialize in the design and delivery of ITIL processes, ITSM toolsets, and service improvement programs. Jolene has also pursued education at Stellenbosch University and other institutions, focusing on economic and management sciences.
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