Joy Bagchi is an accomplished transformation leader with over 21 years of experience in HR and business transformation, currently serving as the Assistant Vice President of HRO Transformation at Accenture. Previously, Joy held significant roles at leading organizations, including Deloitte and American Express, where they excelled in implementing digital HR strategies and optimizing workforce solutions. Joy's expertise in Six Sigma methodologies and AI technology has driven substantial improvements in HR processes and service delivery. Joy holds multiple degrees in Hospitality and International Studies from Queen Margaret University and the International Institute of Hotel Management.
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