Joyce Lee is a seasoned professional with extensive experience in customer service and administrative support across various sectors. Notable roles include serving as a Zoom Support Specialist at the Irish Management Institute, where Joyce provided technical assistance for numerous participants and facilitated effective communication during sessions. Previously, Joyce held the position of Front Of House at Publicis, managing meeting schedules and enhancing administrative operations. As a Customer Service Administrator at SIAC Property Management, responsibilities included overseeing emergency property maintenance and contract management. At Accenture, Joyce advanced to Team Lead and Senior Analyst in Legal Operations, focusing on content review and mentorship for team members. Joyce's career also includes serving as a Facilities Assistant at G4S, ensuring quality service and adherence to health and safety standards. Joyce holds a Bachelor's degree in Business Administration from Universidade Metodista de São Paulo and a Bachelor of Arts in Business and Marketing Studies from Independent College Dublin.
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