Joyce Leung is a Consulting Senior Manager at Accenture, where they provide consulting and advisory services focused on customer sales and services, customer analytics, and channel strategy. Previously, Joyce worked as a Business Investment and Insurance Products & Propositions Associate at Hang Seng Bank and as an Analyst in Management Consulting at Accenture. Their extensive experience includes leading digital transformation initiatives, developing business cases for CRM capabilities, and supporting major banking institutions in Hong Kong and Australia. Joyce holds a strong background in financial services and has been instrumental in implementing customer-centric marketing strategies across various projects.
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