Julia George (Carlson) is a Consulting Senior Manager at Accenture in the Song - Health practice, where they specialize in transforming healthcare clients' live and digital service experiences. They lead large teams through complex transformations for both payer and provider clients, focusing on enhancing the member/patient experience and showcasing operational efficiencies. Julia has developed expertise across various channels, including Contact Center, Chat, Digital Assistant (AI), and Mobile/App. Previously, Julia worked as a Scientist in Housing Administration at the University of Minnesota and is currently pursuing a Bachelor of Science degree at the University of Minnesota-Twin Cities.
Location
San Francisco, United States
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