Marcel Baran is a Senior ServiceNow Consultant currently leading efforts at Accenture. Previously, Marcel served as a Service Manager at Ergo Hestia, managing key ITSM processes and enhancing service delivery. With prior experience as an IT Team Leader and IT Support Specialist at Sii Poland, Marcel focused on technical support and process improvements. Marcel began their career as an IT Specialist at ITvip, providing IT support and engaging in full-stack web development.
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