Mark Williams is a seasoned professional in client account leadership, specializing in health and public service. With over a decade of experience, Mark has successfully led cross-functional teams and technology transformation initiatives, including a significant CRM Strategy and Roadmap transformation for a prominent insurance carrier. Previously, Mark held roles such as Director of Information Technology at AAA Northern California and Senior Director at Capgemini Consulting, focusing on process transformation and capability modeling. Currently, Mark is pursuing an MBA at the University of San Francisco and a BBA from Washington State University, further enhancing their business acumen.
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