Michael Lawrence is the Vice President in the CTO office at Accenture Operations, where they currently lead the development of Accenture’s Intelligent helpdesk solution. They have previously held roles including Generative AI powered Helpdesk Product Lead and Global Delivery Lead for Gen AI Helpdesk solutions at Accenture. With experience as a Manager at Verisk Financial and in various positions at EY, CustomerXPs, and Nurture Software Solutions, Michael has a robust background in technology and financial services. Michael is pursuing a Bachelor of Technology in Information Technology at L.B.S College of Engineering in Kasaragod.
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