Mita Podder is a seasoned professional with over 20 years of diverse experience in People Management and Operations. Currently serving as the Associate Director and Service Desk Capability Lead at Accenture, Mita manages over 600 resources across multiple projects while driving innovations in Generative AI and quality management. Mita previously held positions at Unisys Global Services and Convergys India Services, where they significantly enhanced operational effectiveness and team performance. Mita holds an MSC in Agriculture from BCKVV.
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