Mouni Ch is a security delivery specialist at Accenture since February 2025, with a strong background in ServiceNow development gained through previous roles at Verizon and Ness Technologies (India) Pvt. Ltd. Mouni Ch worked as a ServiceNow Developer at Verizon from October 2021 to February 2025, focusing on designing Virtual Agent topics and implementing Issue Auto Resolution for incidents. Prior experience includes a position at Ness Technologies from June 2019 to August 2021, where Mouni Ch configured and implemented various ServiceNow modules, including Incident, Problem, Change, and Knowledge Management, as well as automating business processes through demand management. Mouni Ch holds a Bachelor of Engineering degree in Computer Science from Anna University Chennai, completed in March 2019.
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