Nasif O. has extensive experience in quality analysis and customer service across various sectors. Beginning as a Restaurant Supervisor at Olive Garden Restaurant in January 2010, Nasif O. transitioned to roles such as VIP Customer Service Representative at GamingVC and Security Officer at Adrian Dunne Pharmacy. Following positions included Customer Service Representative and Senior Account Associate at Arvato Financial Solutions, where responsibilities expanded to Quality Analyst roles. Currently serving as a Senior Quality Analyst at Accenture since June 2014, key duties involve delivering action plans for improvement, providing training and feedback to agents, and preparing metrics reports. Nasif O. holds a Diploma in International Business from Dublin Business School, attained in 2010.
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