Paramjit Pathania

Paramjit Pathania is a highly experienced professional in the field of IT and infrastructure services, with a career spanning over two decades. Pathania's work history includes prominent roles such as Sr Support Engineer at Convergys, Quality Analyst at vCustomer, Service Delivery Manager at Accenture, and Global Operations Leader for EMEA & ASPAC, among others. Expertise encompasses managing infrastructure clients, driving technology improvements, enhancing customer experiences, and leading diverse teams across various projects in cybersecurity, cloud services, and identity management. Educational qualifications include a Master of Computer Applications from Indira Gandhi National Open University, a Mastering Design Thinking from MIT Sloan School of Management, and a Senior Management Program from the Indian Institute of Management Ahmedabad, among others. Certifications in project management and information security further attest to Pathania's capabilities in delivering operational excellence and client satisfaction.