Paul Chan has extensive experience in IT service management and delivery across various organizations. Notable positions include Service Delivery Manager at ATB Financial, where responsible for vendor partnerships and managing major incidents during the SAP Banking deployment, and Manager of Production Control at Husky Energy, overseeing service assurance and operational governance. At Shaw Communications, Paul managed a delivery portfolio aligning service management solutions with business strategies and contributed to a successful transformation to an Agile product delivery model. Currently, Paul holds the position of Technical Architecture Associate Manager at Accenture. Paul’s expertise encompasses change management, quality assurance, and stakeholder management, complemented by foundational technical education from Winnipeg Technical College.
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