Rafael Vecina has extensive experience in customer service and quality analysis. Beginning with a role as a Customer Service Representative at 24-7 Intouch from May 2018 to May 2019, Rafael transitioned to TaskUs in September 2019, where responsibilities included both Customer Service Representative and Quality Analyst until October 2021. Since February 2024, Rafael has been serving as a Trust & Safety Quality Analyst at Accenture. Rafael holds a Bachelor of Science in Psychology from Our Lady of Fatima University, emphasizing social sciences.
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