Sam Sudan

Customer Care Quality and Training Operations Lead - Utilities

Sam Sudan is a CIPD-qualified professional currently serving as the Quality and Training Operations Lead at Accenture. With a background in customer service and team leadership, Sam has held various roles, including Coach and Team Leader at Tesco Bank, where they developed high-performing teams focused on customer satisfaction. Sam's earlier experience includes positions at Lloyds Bank and Tesco PLC, enhancing operational performance through coaching and effective stakeholder communication. They completed a Bachelor's Degree in Psychology from the University of Bedfordshire and furthered their education with a Level 5 CIPD HR Management certification.

Location

Newcastle Upon Tyne, United Kingdom

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