Samriti Arora possesses a solid background in customer service, having served as a Customer Service Representative at Celeste Online Solutions Pvt. Ltd. from August 2021 to June 2022, where responsibilities included addressing customer inquiries and maintaining satisfaction through effective issue resolution. Following this role, Samriti joined IO Solutions Contact Center from August 2023 to January 2024 in a similar capacity before transitioning to Accenture as a Packaged App Development Associate in February 2024. Academically, Samriti completed a Master's degree in Zoology/Animal Biology at Panjab University, Chandigarh, from 2019 to 2021, and a Bachelor of Applied Science in the same field from 2015 to 2018.
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