Sean Grison is a ServiceNow Certified Master Architect based in Ottawa, with over 20 years of experience in aligning Service Management tools with business processes. They have extensive expertise across all phases of the ServiceNow project lifecycle and have led successful implementations since 2009. Previously, Sean served as a Senior Solutions Consultant at Nashco Consulting Ltd. from 2005 to 2017, providing consulting services and developing IT service processes. Currently, they are a Technical Architecture Manager at Accenture.
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