Shubham Malik is currently a Packaged App Development Team Lead at Accenture, focusing on delivering intelligent conversational AI solutions using the Rasa framework and Python. Shubham previously served as a Software Engineer at Incedo, where they developed hybrid microservices and managed API lifecycles, and as a Senior Operations Executive at Infosys, overseeing EDI transactions and API development. Shubham holds a BCA in Computer Programming from Vivekananda Institute of Professional Studies, which laid the groundwork for their successful career in software development and team leadership.
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