Sonali Rokade is a ServiceNow Tech Architecture Specialist with over 8 years of experience in process design, customization, and implementation. They possess hands-on expertise in ITSM, CSM, Asset Management, and Service Catalog, alongside advanced technical skills in API integration and ServiceNow's core functionalities. Previously, Sonali held roles at Cognizant as a Senior Associate and at Accenture as an Implementation Specialist, where they led development teams and engaged with clients to deliver tailored solutions. Sonali earned a Bachelor of Engineering in Computer Engineering from Pillai College of Engineering.
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