Sujan Pathak is a Management Consulting Executive at Accenture Song, specializing in Strategy & Consulting within the Global Network. With 15 years of consulting experience, Sujan's expertise encompasses Customer Omni-Channel Strategy, Cloud Contact Center design, and Multi-Channel Self-Service adoption. They have held roles as a Project Management Specialist, CX Omni-Channel Architect, and Delivery Lead, demonstrating a strong background in Business Process Design and Customer Relationship Management. Sujan has a Bachelor of Engineering in Information Technology from Charotar Institute of Technology and is currently pursuing an Executive Education program at Kellogg, Northwestern University.
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