Tapasundar Kar is an IT Service Management Senior Analyst at Accenture, with extensive experience in Service Management, SIAM, Vendor Management, and Service Delivery. They hold a BTech in Computer Science Engineering and have previously worked as a System Engineer at Tata Consultancy Services, where they managed a 24x7 operation team and gained knowledge in ITSM tools and Agile delivery processes. Tapasundar was also an active member of the Entrepreneurship Cell at the Wadhwani Foundation and a member of the Association for Computing Machinery during their academic years. They are passionate about optimizing service operations and enhancing performance to drive customer satisfaction.
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