Tess Johnson is a seasoned management consultant at Accenture, focused on customer transformation in Retail Banking, with over 13 years of experience in the field. Previously, Tess served in various roles, including Marketing and Communications at Cookoo, and several positions at Westpac, where they played a pivotal role in digital transformation and customer engagement. Tess's background in marketing and communications is complemented by a robust academic foundation, holding a Bachelor of Business and a Bachelor of Media & Communication from Queensland University of Technology. Currently, Tess continues to drive large-scale customer-focused transformations within Financial Services at Accenture.
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