Thais Litzius

Thais Litzius is a Service Management Associate Manager at Accenture Brasil, leveraging over 21 years of experience in IT, with a focus on ITIL-based processes for service quality and optimization. Thais has previously held significant roles at companies such as HP, Stefanini, and EDS, managing quality processes, change management, and service governance. They have an extensive background in training, process improvement, and the strategic interface between IT and business. Currently, Thais is pursuing a Bachelor's degree in Business Administration at Universidade São Judas Tadeu.