Tom Weber

Tom Weber is a transformation manager at Accenture, specializing in Service Management within the Cloud, Infrastructure, and Engineering group since December 2020. In this role, Tom supports customers in deploying AWS, Azure, O365, and data analytics, focuses on Service Introduction, creates Service Catalogues, leads ServiceNow optimization activities, and defines support models. Prior to this, Tom worked at IBM from February 2012 to November 2014 in various leadership roles, including Server Build Leader, UK Continuous Improvement Leader, Transformation 2 Leader, and UKI Service Excellence Leader, where Tom managed extensive IT infrastructure projects, championed service improvement initiatives, and ensured service quality and customer satisfaction across multiple accounts. Earlier experience at Accenture from January 2019 to December 2020 involved acting as a Service Management Consultant, assisting clients in cloud migration, IT transformation, and ITSM tooling deployment.