Vanessa Ramos has extensive experience in digital marketing and customer service, having worked as a Digital Marketing Assistant at Cognizant from May 2021 to May 2023, where responsibilities included managing Google Ads client demands and monitoring area metrics. Prior to this, Vanessa served as a Backoffice Customer Service Assistant at Apex America Brasil from September 2017 to May 2021, handling promotional inquiries for P&G products. Additional roles include customer service positions at Crefisa and TTEC, as well as a SAC role at Nextel Telecomunicações. Vanessa is currently a Digital Marketing Analyst at Accenture since May 2025 and has pursued relevant education, earning a degree in Business, Management, Marketing, and Related Support Services from UniFECAF in 2024 and studying for a Technologist degree in Marketing at Universidade Cruzeiro do Sul until 2025.
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