William Hale is a Business and Integration Arch Analyst at Accenture, with experience in functional testing for pension and ISA platforms. Prior to this role, William served as a Customer Advocate at HSBC, focusing on Payment Protection Insurance reconciliations and complaint handling processes. William also completed a brief work experience placement at Colliers International, shadowing a senior surveyor in logistics. William holds a Master of Arts degree in Economic and Social History from The University of Glasgow, earned between 2013 and 2017.
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